Terms of service
Last updated: March 2026
Welcome to Trimara.
These Terms of Service govern your access to and use of the Trimara website, including any purchases made through the website.
By accessing this website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using the website.
About Us
This website is operated under the Trimara brand.
Throughout these Terms, the terms “we”, “us”, and “our” refer to the business operating the Trimara website and online store.
We provide this website and related services subject to your acceptance of these Terms and any policies referenced or linked on the website.
Online Store Terms
By using this website, you confirm that:
• you are at least 18 years old or the age of majority in your jurisdiction
• you will not use our products for unlawful purposes
• you will not violate any applicable laws or regulations
You must not transmit viruses, malware, or any destructive code.
A breach of these Terms may result in suspension or termination of access to the website or services.
General Conditions
We reserve the right to refuse service where permitted by law.
Content you submit to the website, excluding payment information, may be transferred across networks where necessary to operate our services.
Payment information is encrypted during transmission.
You may not reproduce, duplicate, copy, sell, or exploit any portion of this website without prior written permission.
Accuracy of Information
We make reasonable efforts to ensure that information on this website is accurate and up to date.
However, information may occasionally be incomplete, inaccurate, or outdated.
Content on this website is provided for general information purposes only and should not be relied upon as the sole basis for decision making.
Modifications to the Website and Prices
Product prices may change from time to time.
When price changes occur, the price displayed at checkout at the time of purchase will always be honoured.
We may update, modify, or discontinue parts of the website or services where necessary.
Where significant changes occur, we will make reasonable efforts to notify customers.
Products and Services
Certain products may be available exclusively online through this website.
We make reasonable efforts to display product images and descriptions accurately. However, variations may occur depending on device display settings.
We reserve the right to limit the sale of products or discontinue products where necessary.
Product descriptions, availability, and pricing may change without prior notice.
Accuracy of Billing and Account Information
We reserve the right to refuse or cancel orders where necessary.
If an order is modified or cancelled, we may attempt to notify you using the email or phone number provided during checkout.
You agree to provide accurate, current, and complete billing and contact information when placing an order.
Optional Tools
We may provide access to third-party tools or services which we do not control.
These tools are provided on an “as available” basis and your use of them is entirely at your own risk.
Third-Party Links
The website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of third-party websites.
You should review the terms and policies of those websites before using them.
User Reviews and Submissions
If you submit reviews, comments, or other content to the website, you grant us the right to use, edit, publish, and distribute that content.
You agree that your submissions will not violate any applicable laws or third-party rights.
Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
Errors and Omissions
Occasionally there may be errors or omissions relating to product descriptions, pricing, promotions, or availability.
We reserve the right to correct such errors and update information without prior notice.
Prohibited Uses
You may not use the website or its content to:
• engage in unlawful activity
• violate laws or regulations
• infringe intellectual property rights
• distribute malicious software
• interfere with website security or functionality
We may suspend or terminate access for violations of these rules.
Disclaimer and Limitation of Liability
We do not guarantee uninterrupted or error-free access to the website or services.
Products and services are provided on an “as available” basis.
Nothing in these Terms limits or excludes your statutory rights under UK consumer protection law.
To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of the website or services.
Indemnification
You agree to indemnify and hold harmless the business operating Trimara from claims arising from your breach of these Terms or violation of applicable laws.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Termination
These Terms remain effective unless terminated by you or us.
You may stop using the website at any time.
We may suspend or terminate access to the website if these Terms are violated.
Entire Agreement
These Terms, together with our policies and legal pages, constitute the entire agreement between you and the Trimara website regarding the use of the website and services.
Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
For questions regarding these Terms:
Email: support@trimara.co.uk
We aim to respond to enquiries within 24 hours on business days.
Messages received during weekends or holidays will be answered on the next working day.